Call Center Suite:

Convoque, a call center solution that can take your entire headache and give you the result for your inbound, outbound, voice broadcasting, and other call center application on the go. Convoque is a total customisable solution and can be easily integrate with third party crm. convoque can run on any kind of trunk lines...

IVR Solutions:

Inset IVRS application provides pre-recorded voice responses for appropriate situations, keypad signal logic, and access to relevant data, and potentially the ability to record voice input for later handling. Using computer telephony Integration (CTI), IVR applications can hand off a call to a human being who can view data related to the caller at a display and systems allow callers to get access to information without human intervention...

API Integration:

API (Application Programming Interface) is a tool that interacts between data, applications, and devices. It also delivers data and provide connectivity among devices and programs. API can also be defined as an online programming interface of the organization, that eases businesses and benefits consumers....

Mobile Application:

Asfera Technologies mobile application platform allows agents to interact with or capture all the details along with image capturing of a customer regardless of a computer on a live scenerio. best examples of mobile app are, customer verification, document verification, payment collection, product servicing, call center agent calling etc....