Computer Support & Services in Glasgow

ASK THE EXPERT is a totally new IT technical support service, which will change your view of computing.

If you have ever worked with computers, you will know just how infuriating it can be when they go wrong. It normally happens when you are rapidly approaching a tight deadline and you simply have to get something finished. At this point, a spurious message will suddenly appear on your screen and the system crashes for no apparent reason. Of course, you will not have saved the file and you will enter a state of panic.

What you need now is a helpful technician by your side to tell you exactly how to proceed, without losing your important data. However, sitting at home, you are not prepared to pay for an expensive premium rate telephone call to speak to a support centre. Or, if you are at the office, you do not relish the thought of talking to the IT department (if in fact there is one), because you will probably be bewildered by a lot of jargon.

So, what if the imaginary helpful technician actually existed? To get the help you need, whenever you need it, just "ask the expert".

Home computing should be fun. A modern personal computer is extremely powerful.

It can do a lot more than merely send and receive e-mail or let you type a report. With its advanced graphics and sound, together with a super-fast processor and loads of memory it can deliver a truly immersive multimedia experience.

Getting started, when you have just got yourself a new computer can be daunting. Perhaps you just want to keep in touch with friends or family abroad, using e-mail. Maybe you would like to play games or download the latest chart hits. All this and more is possible, but "how do I do it", you ask.

However, because computers are such advanced, complex machines things do occasionally go wrong. This can be very frustrating. Usually there will be a technical support number that you can call for help. Often though, this will be expensive and ultimately not very useful.

Also, choosing a computer that is right for you can be difficult. If you do not know much about information technology, then it is easy to end up paying too much, for features you will probably never use.

Business computing should make your daily workload easier to manage, by providing instant access to all the information you require, whenever and now wherever you need it. This is made possible by a variety of different high-tech devices, including: file servers, web servers, desktop PCs, laptop PCs, thin clients, PDAs and mobile phones.

In order to get the most out of your company's investment in computer equipment, a good understanding of how everything links together is essential. There are hundreds of different hardware and software suppliers. Not all of these will be compatible with each other. Then there is the question of upgrading, to keep up with your competitors.

Of course, even if you have the best equipment, without proper configuration and regular maintenance it will not perform as well as it should.

What about training for your staff? If people do not know how to use something, then they are not likely to do so. Again, this can reduce the effectiveness of of your IT system.

A technical support specialist, helping individuals and businesses get the most out of new technology.