Computer Services in Oakham

An enterprise-grade IP Telephony platform supporting business quality calls with a feature-rich, flexible and scalable service at a price point suitable for medium to large sized businesses.

HD Voice on all phones brings life-like sound and clarity to every call whether you use handset, hands free speaker-phone or optional headset and support for 3 way conference calls from all desk phones provides easier collaborative working.

A fully managed service, including call quality monitoring embedded on every phone, ensures a continuous high quality service at all levels.

We provide all number porting services and new geographic and non geographic number allocations and registrations.

Deploying a Cloud Contact Centre is an easy transition from a traditional call centre which can dramatically reduce complexity without compromising functionality.

Our feature-rich, high performance service treats multiple locations as a single virtual contact centre giving flexibility and agility to meet changing business requirements.

Intelligent and skills-based call routing to distributed agents, call queuing across multiple sites and call recording with 'listen in' features are designed to put you and your contact centre managers in control of your customer service delivery.

Performance management is enabled via sophisticated real-time and historic monitoring tools and wallboards.

We know how frustrating poor quality conference calls are – that's why all Gage Networks' audio conferencing solutions are High Definition, including our Polycom IP 7000 conferencing phones and our audio bridges which support up to 250 callers.

Gage Networks' range of video conferencing solutions enable you to communicate and collaborate with peers, vendors, and customers all over the world without the expense, time and resources spent on business travel.

By integrating Polycom's leading HD technology with our technical knowledge and experience we provide a fully managed conferencing service to enable businesses to conduct high-quality personal, group and multi-party conferences and meetings that are as simple as one click to call.

Keywords: contact centre solutions, video conferencing, telephone systems