Metrix creates full suite software applications for field service, scheduling, warranty management, reverse logistics and mobile solutions and is available as an enterprise or cloud-based platform. Metrix software delivers competitive advantage to its clients by helping increase customer satisfaction, service response times, real-time warranty management, customer support, and overall service center profitability. Because Metrix has over 30 years of experience, innovative companies with critical service requirements like Ingenico, Olympus, Cubic, Ericsson and IMAX, count on Metrix to automate their complex service processes. From total end-to-end service management solutions to individual components, Metrix has the right application for virtually any sized service automation requirement.

Listed as "Champion" in Info-Tech Field Service Automation Vendor Landscape Report 2011