Opinionmeter International is a leading provider of technology-based customer satisfaction feedback and market research tools. With a range of interactive survey devices we enable our clients to capture real-time ‘voice of the customer’ satisfaction feedback at the point-of-experience (the moment the customer experiences the product or service). All survey devices are web-enabled and remotely managed through the web-based SurveyManager application. Being web-based, the SurveyManager has the ability to automate the delivery of customized ’voice of the customer’ reports and provide real-time customer satisfaction feedback alerts. Opinionmeter’s technology makes the collection of customer satisfaction survey feedback and market research easier, quicker and more cost effective.