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Description

Internet data is concurrently accelerating across many channels.  Audio, video and text based channels are growing faster than ever.  From a business intelligence perspective this means companies need to be listening across all channels like Phone Calls, Tweets, YouTube, Facebook, Broadcast Media and Web Pages. Applications include Voice-of-the-Customer, Media Monitoring, Competitive Intelligence and Brand Sentiment.Yactraq\'s Comprehensive Intelligence approach is to indiscriminately index all relevant data, be it text, audio or video. This involves automatically meta-tagging every minute of audio and video via our patent pending speech based semantic platform.  Once indexed this data is now machine searchable across all channels. As a result we can automate the consolidation of omni-channel reporting into a single dashboard, thereby revealing deeper signals.

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